Privacy policy

When you contact us or request a demo. Your name, work email address, company name, country (United States or Canada) and anything you write in your message.

When you use the Finovra AI application. Account details (such as your name, email address, the organization you belong to and your role), and the business and financial records you or your organization enter or import, such as legal entities, charts of accounts, journal entries and approvals. Each action in the application is recorded in an audit log with the person who took it and when.

Technical information. Our hosting providers automatically process standard request information, such as IP address, browser or device type and the pages requested, to deliver the Services and keep them secure.

We do not ask for and do not want sensitive personal information such as health information or government identification numbers through the website.

• To provide, maintain and secure the Services, including signing you in and keeping each organization's data separate.
• To respond to demo requests, support questions and other messages.
• To keep an accurate audit trail of financial records, as accounting requires.
• To detect and prevent fraud, abuse and security incidents.
• To meet legal obligations.

Finovra AI's AI features are designed to prepare drafts and explain figures from your organization's own records. AI cannot post, approve or reverse entries on its own: a person in your organization must approve them.

We do not use your organization's financial data to train AI models for other customers. If we use a third-party AI model provider to deliver these features, we will name it in this policy before the feature is released.

The Finovra AI website does not set cookies and does not use advertising or analytics trackers. If we add analytics, we will update this policy first and ask for consent where required.

The Finovra AI application uses strictly necessary cookies to keep you signed in and remember the entity you are working in. They are not used for advertising.

We do not sell personal information, and we do not share it for advertising.

We share information only:

• With service providers that host and operate the Services for us, such as cloud hosting (Vercel) and email (Hostinger), under agreements that limit their use of the information.
• Within your organization, according to the roles and permissions your organization sets.
• When required by law, or to protect the rights, property or safety of our users, the public or Brainfy.
• As part of a merger, acquisition or sale of assets, with notice to you.

Our service providers may store and process information in the United States, Canada or other countries. Information stored outside your country may be accessible to authorities there under local law.

We use encryption in transit (HTTPS), role-based permissions, database-level separation between organizations and an audit log that cannot be edited. Posted financial entries cannot be changed or deleted, only reversed.

No system is perfectly secure. We do not hold a SOC 1 or SOC 2 report. To report a security issue, email security@finovra-ai.com.

We keep account and financial records for as long as your organization uses Finovra AI and afterwards only as long as needed to meet legal, tax and accounting record-keeping obligations or resolve disputes. Demo requests and messages are kept for as long as needed to respond and follow up. When information is no longer needed, we delete or anonymize it.

Depending on where you live, you may have the right to access, correct or delete your personal information, to know how it is used, and to withdraw consent. Residents of Canada can make requests under Canadian privacy law, and residents of some US states have similar rights under state law.

To make a request, email privacy@finovra-ai.com. We may need to verify your identity. If your information is in an organization's Finovra AI workspace, we may refer your request to that organization, which controls its records.

Deleting your account. See how to delete your account. Some financial records may need to be kept after deletion to meet legal obligations, as described above.

Finovra AI is a business service and is not directed to children. We do not knowingly collect information from anyone under 16.

We will post any changes on this page and update the date at the top. If a change is significant, we will give notice before it takes effect.

Questions or complaints about privacy: privacy@finovra-ai.com. Brainfy AI Inc. is responsible for personal information under its control. If you are in Canada and we can't resolve your concern, you can contact the Office of the Privacy Commissioner of Canada.